Unitrans Passenger

Unitrans Passenger

Unitrans Passenger is a service provider in the passenger transport sector, specialising in commuter and personnel transportation in South Africa and Mozambique.

We provide commuter transport services in accordance with long-term government transport contracts, which cater for commuters living in informal settlements and rural areas. We also provide personnel transport services on a contractual basis for large corporations that need employees to be transported between their residences and places of work. Where required, we partner with the local communities in partnership with our customers to secure these contracts.

In addition, we provide fleet management services on behalf of our customers, which include services such as route scheduling, operations, and fleet maintenance. One of these services is the Gautrain bus feeder and distribution service.

unitrans-new-01

Unitrans Passenger is a service provider in the passenger transport sector, specialising in commuter and personnel transportation in South Africa and Mozambique.

We provide commuter transport services in accordance with long-term government transport contracts, which cater for commuters living in informal settlements and rural areas. We also provide personnel transport services on a contractual basis for large corporations that need employees to be transported between their residences and places of work. Where required, we partner with the local communities in partnership with our customers to secure these contracts.

In addition, we provide fleet management services on behalf of our customers, which include services such as route scheduling, operations, and fleet maintenance. One of these services is the Gautrain bus feeder and distribution service.

Revenue*

R1 647 million

up 3%

* From continuing operations

Operating profit*

R189 million

down 22%

Operating margin*

11.5%

Customer value proposition

Customised personnel transportation services with the highest standards of safety, reliability, and affordability

Revenue*

R1 647 million

up 3%

* From continuing operations

Operating profit*

R189 million

down 22%

Operating margin*

11.5%

Customer value proposition

Customised personnel transportation services with the highest standards of safety, reliability, and affordability

“Our purpose is to transport people to their destinations safely, reliably, and cost-effectively.”

Nico Boshoff

Chief executive officer, Unitrans Passenger

“Our purpose is to transport people to their destinations safely, reliably, and cost-effectively.”

Nico Boshoff

Chief executive officer, Unitrans Passenger

Nico Boshoff, CEO | Unitrans Passenger

Nico joined Unitrans Limited in 1995 after the passenger transport business owned by himself and a partner was acquired by the Unitrans group. He was appointed to the Unitrans Limited board in 2006. Nico has been instrumental in developing the passenger business and its brands and as a result has many years of experience in the passenger transport industry. He was also intimately involved in the development of the Gautrain Feeder and Distribution Project in Johannesburg, Gauteng.

Highlights 2021

Our flexible business model enables us to adjust services rapidly and we were able to respond immediately to the impact of Covid-19 and the restrictions placed on transporting passengers.

Our Mozambique operations were largely unaffected by Covid-19 and we added a number of new vehicles to our fleet.

We successfully concluded the responsible closure of our Intercity and Tourism operations, which were devastated by the impact of Covid-19 and the related travel restrictions implemented during the course of the year.

We repurposed a number of Intercity and Tourism vehicles to meet the expanded requirements of key personnel transportation contracts.

Highlights 2021

Our flexible business model enables us to adjust services rapidly and we were able to respond immediately to the impact of Covid-19 and the restrictions placed on transporting passengers.

Our Mozambique operations were largely unaffected by Covid-19 and we added a number of new vehicles to our fleet.

We successfully concluded the responsible closure of our Intercity and Tourism operations, which were devastated by the impact of Covid-19 and the related travel restrictions implemented during the course of the year.

We repurposed a number of Intercity and Tourism vehicles to meet the expanded requirements of key personnel transportation contracts.

Operational review

Operating environment

Due to the nature of our passenger transport services, we were deeply affected by the onset of Covid-19, which saw passenger numbers drop sharply when the lockdown was implemented. This led to an immediate and sustained loss of revenue across all operations.

With various levels of lockdown being in place throughout the reporting period, we had to adjust activity levels and rationalise costs in all areas of the business and, in time, had to assess the viability of the Tourism and Intercity operations, which were the hardest hit. This led to the closure of our Tourism business and our long-standing Intercity businesses, the assets of which are currently being held for sale. Both operations were formally closed on 13 April 2021 and are reported as discontinued operations. Part of this fleet has been repurposed and is being used to fulfil the requirements of personnel transportation contracts.

While commuter services were still required throughout the lockdown, passenger numbers dropped significantly, impacting on cash fares along fixed routes. Cost management processes were put into place, but these were insufficient to fully offset the impact of the drop in passenger numbers.

The Gautrain operation was supported by the concession partner and was able to perform satisfactorily. We continue to operate under contract for the Gautrain Management Agency, which requires high levels of operational excellence and punctuality. We have been able to deliver consistently on these requirements.

Personnel operations remained stable and additional fleet requirements from customers due to passenger capacity restrictions provided relief in this segment.

Our Mozambican operations remained relatively unaffected by Covid-19. Fleet requirements were expanded by customers in our current operations at Tete and Nacala, which aligns with our growth strategy in this country. Terrorism in the northern part of Mozambique had limited impact on our operations.

Value added

Our proven business model enabled us to respond rapidly to the impact of Covid-19 and to adjusted levels of activity. We continued to offer our core services, being commuter and personnel transportation, without interruption.

Our integrated services and varied asset base offer the opportunity for our customers to outsource their passenger transportation needs to a single company with a well-established track record of safe and reliable execution. We actively manage our fleet to meet their changing needs and, in fact, upscaled our fleet on several routes during the course of the year. New buses were added to the fleet in Mozambique to meet the growing demand. Vehicles were replaced in several areas of the business and refurbishments were done in compliance with contract requirements. We were also able to repurpose a number of Intercity buses to expand services within the framework of two of our existing personnel contracts.

Our maintenance and driver training standards meet the requirements of the Original Equipment Manufacturers, which is a critical factor in an industry in which safety and reliability is so important.

Key facts

1 404

vehicles offering various configurations

Our largest vehicle is an articulated vehicle that is certified to carry 114 seated passengers and 30 standing passengers

Operational review

Operating environment

Due to the nature of our passenger transport services, we were deeply affected by the onset of Covid-19, which saw passenger numbers drop sharply when the lockdown was implemented. This led to an immediate and sustained loss of revenue across all operations.

With various levels of lockdown being in place throughout the reporting period, we had to adjust activity levels and rationalise costs in all areas of the business and, in time, had to assess the viability of the Tourism and Intercity operations, which were the hardest hit. This led to the closure of our Tourism business and our long-standing Intercity businesses, the assets of which are currently being held for sale. Both operations were formally closed on 13 April 2021 and are reported as discontinued operations. Part of this fleet has been repurposed and is being used to fulfil the requirements of personnel transportation contracts.

While commuter services were still required throughout the lockdown, passenger numbers dropped significantly, impacting on cash fares along fixed routes. Cost management processes were put into place, but these were insufficient to fully offset the impact of the drop in passenger numbers.

The Gautrain operation was supported by the concession partner and was able to perform satisfactorily. We continue to operate under contract for the Gautrain Management Agency, which requires high levels of operational excellence and punctuality. We have been able to deliver consistently on these requirements.

Personnel operations remained stable and additional fleet requirements from customers due to passenger capacity restrictions provided relief in this segment.

Our Mozambican operations remained relatively unaffected by Covid-19. Fleet requirements were expanded by customers in our current operations at Tete and Nacala, which aligns with our growth strategy in this country. Terrorism in the northern part of Mozambique had limited impact on our operations.

Value added

Our proven business model enabled us to respond rapidly to the impact of Covid-19 and to adjusted levels of activity. We continued to offer our core services, being commuter and personnel transportation, without interruption.

Our integrated services and varied asset base offer the opportunity for our customers to outsource their passenger transportation needs to a single company with a well-established track record of safe and reliable execution. We actively manage our fleet to meet their changing needs and, in fact, upscaled our fleet on several routes during the course of the year. New buses were added to the fleet in Mozambique to meet the growing demand. Vehicles were replaced in several areas of the business and refurbishments were done in compliance with contract requirements. We were also able to repurpose a number of Intercity buses to expand services within the framework of two of our existing personnel contracts.

Our maintenance and driver training standards meet the requirements of the Original Equipment Manufacturers, which is a critical factor in an industry in which safety and reliability is so important.

Key facts

1 404

vehicles offering various configurations

Our largest vehicle is an articulated vehicle that is certified to carry 114 seated passengers and 30 standing passengers

Start typing and press Enter to search